Stampy

Privacy Policy

Effective Date: 9th May, 2026

Last Updated: 9th May, 2026

1. Introduction

Welcome to Stampy (“Stampy”, “we”, “our”, or “us”). Stampy is a digital loyalty and rewards platform that enables customers to discover participating businesses, join promotional campaigns, collect digital stamps through QR code scanning, and redeem rewards through our mobile applications and web portals.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use:

  • The Stampy mobile application
  • The Business Owner Portal
  • The Branch Manager Portal
  • The Partner Application
  • The Admin Panel
  • Any related websites, features, services, and communications

By accessing or using Stampy, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

2.1 Personal Information

When users create an account or use the platform, we may collect:

  • Full name
  • Email address
  • Phone number
  • Username
  • Profile information
  • Login credentials

2.2 Location Information

To provide location-based discovery services, we may collect:

  • Approximate or precise device location
  • GPS data
  • Location preferences manually added by users

This information helps users discover nearby participating businesses and campaigns.

2.3 QR Code and Campaign Activity

We collect information related to loyalty activities, including:

  • QR code scans
  • Campaign participation
  • Stamp collection history
  • Reward redemption history
  • Purchase-related campaign activity
  • Store visit interactions
  • Order IDs (for bulk order processing)

2.4 Device and Technical Information

We may automatically collect:

  • Device type and model
  • Operating system
  • App version
  • IP address
  • Browser information
  • Mobile device identifiers
  • Log files
  • Usage analytics
  • Crash reports

2.5 Payment Information

For paid subscriptions or future marketplace features, payment-related information may be collected through third-party payment providers.

Stampy does not store complete payment card details on its servers unless explicitly stated.

2.6 Business and Employee Information

For businesses using Stampy, we may collect:

  • Business registration details
  • Branch information
  • Subscription plan details
  • Employee roles and permissions
  • Campaign configurations
  • Product and reward information

3. How We Use Information

We use the collected information for the following purposes:

3.1 To Provide Services

  • Create and manage user accounts
  • Enable participation in campaigns
  • Award digital stamps and rewards
  • Process reward redemptions
  • Facilitate QR code scanning
  • Enable business and branch management

3.2 To Improve User Experience

  • Personalize app content
  • Recommend nearby stores and campaigns
  • Improve platform functionality
  • Analyze user engagement and trends

3.3 For Communication

We may use your information to:

  • Send verification emails
  • Deliver account notifications
  • Send reward confirmations
  • Provide support responses
  • Send promotional or marketing communications
  • Notify users about updates or policy changes

Users may opt out of marketing communications where applicable.

3.4 For Business Operations

We may use information to:

  • Detect suspicious activity
  • Prevent fraud and abuse
  • Secure user accounts
  • Monitor unauthorized access attempts
  • Enforce platform policies

3.5 For Legal and Compliance

Businesses may access campaign performance data and customer participation metrics through theStampy Dashboards.

We may also use aggregated and anonymized data for analytics, reporting, and service improvements.

4. Legal Basis for Processing

Where applicable under relevant privacy laws, we process personal information based on:

  • User consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection against fraud and misuse

5. Sharing of Information

We do not sell personal information to third parties.

However, we may share information in the following situations:

5.1 With Participating Businesses

Relevant customer campaign activity may be shared with participating businesses for:

  • Loyalty tracking
  • Reward processing
  • Campaign management
  • Customer engagement analytics

5.2 Service Providers

We may share information with trusted third-party providers that support our operations, including:

  • Cloud hosting providers
  • Analytics providers
  • Authentication services
  • Notification delivery services
  • Payment processors
  • Customer support tools

5.3 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect rights and safety
  • Prevent fraud or illegal activity

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Inactive accounts and associated data may be deleted or anonymized after a reasonable retention period.

7. Data Security

Stampy implements reasonable administrative, technical, and organizational security measures to protect personal information, including:

  • Encrypted communications (HTTPS/SSL)
  • Access control and role-based permissions
  • Authentication safeguards
  • Secure cloud hosting infrastructure
  • Monitoring and logging systems

Despite our efforts, no digital platform can guarantee complete security.

8. User Rights and Choices

Depending on applicable laws and location, users may have rights to:

  • Access their personal data
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw consent
  • Object to certain processing activities
  • Request data portability
  • Restrict processing under certain circumstances

Users may submit privacy-related requests using the contact details provided below.

9. Cookies and Tracking Technologies

The Stampy web portals may use cookies and similar technologies to:

  • Maintain user sessions
  • Improve performance
  • Analyze traffic and usage
  • Store preferences

Users may control cookies through browser settings.

10. Children’s Privacy

Stampy is not intended for children under the age of 13 (or the minimum legal age in the applicable jurisdiction).

We do not knowingly collect personal information from children without appropriate parental consent.

If we become aware that information from a child has been collected improperly, we will take steps to delete it.

11. International Data Transfers

Your information may be processed and stored in countries where our service providers or infrastructure are located.

By using Stampy, you acknowledge that your information may be transferred across international borders in accordance with applicable laws.

12. User Responsibilities

Users are responsible for:

  • Maintaining the confidentiality of account credentials
  • Ensuring the information provided is accurate
  • Using the platform lawfully
  • Preventing unauthorized access to their accounts

Businesses are responsible for ensuring their employees comply with applicable privacy and data protection obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we may notify users through:

  • In-app notifications
  • Email communications
  • Website announcements

Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy..

15. Contact Information

For questions, concerns, or privacy-related requests, please contact:

Company Name: Stampy
Email: [email protected]
Website: stampyapp.me

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